Creative Resourcing Manager

Creative Services Manager:

Responsible to: Head of Production & Creative Services

Responsible for: Creative, Strategy, Content & Production Workflow

Overall Purpose of a Creative Services Manager at We Are Social:

With a high level of content development and production in the agency, the Creative Services Manager will be working autonomously to manage the efficient workflow through the agency. You will have an agency background and know what it takes to be a great traffic manager in today’s world of communications and social channels.

You have a proven ability to manage the fast-paced requirements of creative, design and production resources, and will have executed effective digital, social and integrated campaigns for leading brands. You also have a knack for building strong and productive relationships with the agency team.

You will have a strong understanding and passion for all things social, digital & content.

Specific Content of your Role:

The nature of our business requires a high level of flexibility, common sense and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that this person needs to have a ‘can do’ approach to managing projects and following them through working with all stakeholders.The right candidate will need an eye for detail, be process driven, and have the ability to take charge.

Some of your key duties will include:

Project & Traffic Management:

  • Be across the briefs in the agency (working with account management) to then set up timelines for delivery

  • Be able to manage and allocate resources to jobs so that workflows through the creative, design, production and editing resources

  • Be able to manage timelines (as agreed with CSD) and manage work keeping within estimated hours & budget. Ensuring key dates are adhered to and meetings set up for reviews.

  • Be able to manage an effective workflow system.

  • Be highly organised and skilled in administrating process

  • Be able to administer the WIP and have a dialogue with internal stakeholders to ensure the team has full visibility of workflow

  • Be able to work with the CSD to ensure adequate resource (internal) is in place to service the volume of work

  • Be able to coordinate booking/review requirements with Creative Director & CSD  to ensure there is enough time booked in per project brief

  • Generally, help to prioritise workflow through the agency

  • Recognise where people aren’t adhering to the process, flag with CSD and then retrain as required

  • Manage delivery expectations with account management updating status proactively

Key Skills:

The Traffic Manager at We Are Social should be confident in all of the areas laid out below:

  • A ‘can do’ attitude

  • A skilled project manager with experience in digital production, content, design and creative

  • A clear and persuasive communicator

  • Able to effectively collaborate with individuals from all departments and across all levels of the business

  • Passionate about digital and social marketing

  • Team oriented, but able to work autonomously

  • Strong attention to detail and with a drive for completion and delivery

  • You would ideally have around 3-5 years in an agency environment either in a project manager role or traffic role

  • Knowledge of Apple programs, Google Docs, Harvest Forecast & Workbook


If you're interested, apply here.