An Account Manager is the sweet spot between leading the client relationship and making it happen.
Your role isn’t just focused on great client service – you’re also a gun at project management, you know how to handle stakeholders at all levels of seniority, and you’re the sort of person who loves the detail - all the way to delivering on brief and on time. You’ll be working on a professional service client, so you will need to hold your own in strategic and creative conversations, and be able to foster productive day to day client relationships. As a social native, you’ll also be checking on the accuracy and standard of work of your colleagues.
You have excellent attention to detail.
You are a team player and work well with others.
You take direction, but can also work autonomously.
You display excellent project management skills.
You have a can-do attitude and approach all tasks with blind optimism.
You are a master at delivering results and enjoy wrangling people to deliver.
You are comfortable with finances and resourcing.
You know how to assist creative strategy and tactics that enable outstanding work.
You translate client briefs into directional and clear internal briefs.
You deliver timely reports that translate social data into actionable creative insights.
You can confidently discuss media approaches with the internal media team and client.
You have the ability to manage many projects simultaneously.
You build trusting and productive relationships with your colleagues and clients alike.
You are eager to learn and are provocative about your own development.
Key skills / experience
Min 2-3 years agency experience
Social platform knowledge
Project management expertise
Strong communication skills
Client relationship management
Thirst for knowledge and learning
Gun project manager
Proactivity, quick thinking and problem solving skills
Proficient in GSuite, including Slides, Docs and Sheets
Back to us: Who is We Are Social?
We Are Social is a socially-led creative agency: Over 850 social experts in 15 offices around the world proving the power of social thinking to drive business value.
Here in Sydney, we are a group of people from different walks of life, united by a passion for fast and popular culture. We love to help smart brands immerse their stories in the real conversations their audiences are having. How do we do that?
We create ideas worth talking about.
At We Are Social we love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising.