Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.
Your role is focused upon day-to-day delivery and your Team leaders will help you manage your tasks and priorities, although we do expect you to take responsibilities here too. You need to be conducting business in an effective manner with attention to detail and accuracy in all communications either internal or external.
We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your own team but also the wider team here at We Are Social.
What does the role involve?
The nature of We Are Social’s business requires a high level of flexibility, common sense and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that the role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.
Your key responsibilities will include:
- Liaison between key stakeholders both internally and externally
- Understand the overall client business objectives and develop strategies as needed
- Assist the Account Director on day-to-day delivery of output
- Work with the wider team to ensure all content created is of the highest standards
- Attend briefings/meetings both internal, externally and prepare minutes
- Prepare and manage briefs and timelines as needed
- Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
- Be meticulous and organized in content reviews and job filings
- Weekly reports and content distribution
What are we looking for?
- Minimum 2 - 3 years of experience in a digital advertising agency, focus in social media would be highly advantageous
- Ability to perform under stress to meet deadlines while still maintaining a high standard of output
- Understands basic agency processes while knowing the operational function of each department
- Attention to detail and organization skills is a must
- Comfortable with writing, proofing and public speaking
- Skilled in MS office – Powerpoint, word and Excel
If you're interested in applying for this role, or for more information please email Sabaria Wahed