Social Media Manager

The person we’re looking for has a balance of quick wit and empthy, a social chameleon who can speak to anyone from tech-geeks to housewives about anything under the sun. As part of the Account Management team, your role is to help our brands come alive on social, setting them apart from the robotic responses that plague their competitors. In essence, you help our brands listen, understand and extend their conversations on all social platforms

Tehchology must be your friend. A social media manager is savvy on all things social media – you will do everything from changing profile images to scheduling/ publishing posts on a myriad of platforms. Your team will turn to you for the latest information on optimal content sizes, format restrictions and updates on all our brands’ social platforms. If you don’t know, you should be able to find out (fast!)

Our person should also be an organisation whiz. They will be in charge of managing our content and response sheets, ensuring that everything runs smoothly from scheduling to community management. Like the social landscape, things change quickly in this line of work – and we need someone who can keep pace without compromising on quality.

Some of your key duties will include:

  • Proactively growing the client’s social media presence and nurturing their communities, driving conversation and mediation, and identifying potential advocates
  • Creating and curating content for communities on social media channels such as Facebook, Twitter, Instagram, Google+, LinkedIn, etc
  • Managing content calendars, asset libraries, test pages and conversation trackers
  • Monitoring community engagement levels and providing recommendations on content optimisation
  • Monitoring updates across all social platforms as well as content trends across various markets
  • Managing and co-ordinating with clients, and internal teams
  • Managing and growing a team of community managers

Job Requirements

  • Minimum 3 years work experience in an advertising, PR, or online marketing agency or similar field
  • Digital and/ or social experience a must
  • Experience in managing social media properties of regional/ global accounts, preferably technology accounts
  • Experience in managing a team of community managers, client management is a plus!
  • Strong cultural curiosity and understanding of current trends and technology, and a willingness to learn more
  • Excellent written English communication and presentation skills. Additional Asian language proficiency a plus
  • Experience using 3rd party Social Media Management tools a plus

If you're interested in applying for this role, or for more information please email Axil Cruz