Associate Account Director Hong Kong Client Services
The role
THE ROLE – Associate Account Director
We’re looking to hire an experienced Associate Account Director who can lead client groups and teams to successfully plan and deliver services in one or more of our core service areas. This opportunity requires someone with abundant energy, expert problem-solving skills, and an inherent passion for social-first creative.
The ideal candidate will also bring significant experience in leading socially-led projects, managing long-term client relationships, and possess strong knowledge and experience in content planning, primarily for Instagram and Facebook, with TikTok and LinkedIn being a plus.
You’ll work closely with your own team, as well as Strategy and Creative, to truly shape the role social media plays in advertising with clients. Beyond day-to-day leadership, you’ll act as a daily source of inspiration and guidance, providing valuable insights and acting as a clear brief to the team.
WHAT WE’RE LOOKING FOR
Account leadership
· You will be leading client meetings, making sure they are purposeful and productive as you truly understand the client’s business and the category
· You provide day to day direction to ensure the whole team know where we are, where we need to go and how we’re going to get there
· You think ahead and anticipate opportunities and problems and then make a plan. You are able to spot and manage issues as they arise and act to mitigate risk
· You have the ability to manage many projects simultaneously, including strong content planning skills to strategically map out deliverables.
· You thrive in a fast-paced environment, demonstrating agility to meet and exceed client requests efficiently.
Relationship management
· You are a true collaborator, and you earn the respect and trust of your peers and client team. You are perceived as a leader by the (client) team and the wider agency
· You lead by example and are a positive force within the agency as a key contributor and participator in agency and individual team culture
· You always communicate in an open and honest way and you act with integrity Strategic and creative contribution
· You actively contribute to the creative process and build on ideas, and you are an evangelist about delivering creative ideas worth talking about
· You are highly strategic with a thorough understanding of social inc. platform knowledge, creative excellence, media land measurement
· You display strong creative judgement that is considered and strategically sound
Strategic and creative contribution
· You actively contribute to the creative process and build on ideas, and you are an evangelist about delivering creative ideas worth talking about.
· You are highly strategic with a thorough understanding of social, including staying up-to-date on emerging trends, platform knowledge, creative excellence, and media landscape measurement.
· You display strong creative judgment that is considered and strategically sound.
Commercial capability
· Accurately forecasts and delivers revenue against it
· Estimates accurately and negotiates effectively with clients and suppliers
· Contributes to growth – identifies opportunities to increase client scope and then makes a plan to go for it
Team leadership and development
· You are responsible for leading and management people within the team. Able to nurture and develop talent and bring out the best in people across all functions, with a flexible and versatile approach
· Actively contributes to culture and proudly represents the agency in all contexts
Requirements
● 5+ year agency experience. Candidate with more relevant experience preferably in advertising agency will be considered as Account Director
● You have strong communication and presentation skills, and you describe yourself as proactive, quick thinker and excellent problem solver
● You are up to date on daily developments in social. You are capable of sharing your knowledge throughout the agency and with clients
● Ability to juggle multiple tasks and timelines in a fast-paced, collaborative environment
● You have experience working with creators and influencers, and managing talent relationship
● A team player mindset – organised, reliable, and eager to contribute to campaign success
● Proficiency in English and Cantonese are necessary
● Bachelor’s degree in advertising, marketing, or related area is a plus
Benefits
• 5-day work week
• 15 days of Annual Leave
• Paid Sick Leave, Birthday Leave, and Marriage Leave
• Medical Insurance
• Dental and Mobile Phone Monthly Fee Subsidy
• Overtime Meal and Transportation Allowance
• Free Snacks and Drinks
• Energetic, Fun, and Young Environment
We offer an attractive remuneration and benefits package, along with excellent career development opportunities.
Apply now by sending us your application letter and detailed CV—including your date of availability, current, and expected salary—to our People & Culture Manager. Please state the position you are applying for in the subject line.
All personal data received will be used exclusively for recruitment purposes and destroyed once the position is filled.
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