Sr. Account Director

The role

We Are Social is seeking a Senior Account Director to join our growing team! This role will be responsible for serving as a senior lead, overseeing a team who manages the day-to-day account initiatives for an assigned client or set of clients. This role will involve the following areas: client relationship building and true partnership, successful execution of client campaigns or retainers, managing account team members, management of scopes/budgets/revenue forecasts, developing presentations and proposals, overseeing the internal team process and workflow, client problem solving, collaboration with internal stakeholders and planning/reporting. The ideal candidate will have a proven track record in the aforementioned areas.  

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we’ve proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn). 
• From carbon offsets to community kitchens, we’re passionate about making a difference. 
• Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends – you want to create them
• A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro  

Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands. 

SALARY RANGE

$100,000-$300,000 annually

WHAT YOU’LL DO

• Serve as the primary senior point of contact and build strong relationships with clients, understanding their business goals, processes, and ways of working.
• Act as the internal liaison between the client and the agency’s cross-functional teams, ensuring seamless communication and collaboration.
• Identify proactive client opportunities and present to GAD and/or Head of Department
• Oversee the account members on the team, providing mentorship, guidance, and support.
• Manage multiple work streams simultaneously, prioritizing tasks and resources efficiently.
• Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help. Become fluent in business objectives and organization goals
• Collaboration with internal teams and their respective senior leads (creative, media, strategy, etc.) to ensure seamless execution of client campaigns.
• Stay updated on industry trends, emerging technologies, and social media platform changes to identify opportunities for innovation and growth.
• Conduct and lead regular client meetings, status updates, and progress reports, keeping stakeholders informed on campaign performance, results, and future initiatives.
• Identify new business opportunities within existing accounts and actively participate in new business pitches and proposals.
• Manage financial performance of assigned accounts. Includes: effectively monitoring account health and managing a revenue tracker/forecast in collaboration with your Group Account Director.
• Foster a positive and collaborative work environment, encouraging teamwork, open communication, and a culture of excellence among the account management team.
• Maintain rigor and consistency in use of agency financial systems and templates

Requirements

REQUIREMENTS FOR THIS ROLE

• Proven track record of at least 6 years in a senior-level account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
• Bachelor’s degree in marketing, advertising, communications, or a related field.
• Demonstrated success in managing high-profile client accounts, delivering client satisfaction.
• Strong expertise in social media marketing, including a deep understanding of various social media platforms, trends, best practices, and the ability to translate data into actionable insights to optimize campaign performance.
• Experience in overseeing and leading account management teams, providing effective leadership, mentorship, and fostering a collaborative and results-driven work environment.
• Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
• Proven ability to manage multiple complex projects simultaneously, balancing priorities, resources, and timelines to deliver projects on time and within budget.
• Curiosity about clients’ business and a passion for solving business challenges.
• Financial literacy and management of multiple budgets
• Facilitate weekly 1×1 meetings with direct reports
• Strong presentation skills and ability to develop a clear deck
• Leading New Business Pitches
• Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana. 

Benefits

JOIN US

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Let’s do cool stuff together. Apply now!

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social’s Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf