We Are Social Asia Tuesday TuneUp #98
Twitter expands its reach in India by partnering with Airtel
With no extra charge, subscribers of Airtel Digital TV in India can soon start tweeting whilst enjoying their favorite TV show or viewing tweets related to it. The tie-ins of Twitter and TV providers around the world has been making headlines for quite some time, which is often referred to as an indication of the emerging second-screen phenomenon. With an user base of 15 Million people, the invasion of Twitter into the digital TV platform in India seems inevitable. In fact, it’s a win-win situation for both parties as Twitter can enrich its revenue stream through TV ad placement whilst Airtel can benefit from the promotion of its additional internet services. How are the Airtel subscribers taking this? Well, we would be keen to hear your thoughts on this.
2 in 3 e-shoppers in India are influenced by social media
In a consumer survey conducted by Frost & Sullivan recently, it’s revealed that over 67% of Indian online shoppers refer to social media before making their purchase. Moreover, 40% of web users aged 18 -35 who took part in the study admitted that they once acquired items after seeing them in a social networking site. In essence, the widespread adoption of smartphone and feature phones has significantly transformed the decision path of Indian consumers by allowing them to get online and stay connected more easily. Companies who embark on this journey and make social media work to their advantage are definitely reaping the benefits.
Line’s stickers turned into dramatic mini-soap operas in Taiwan
Last month, we wrote about how Line tried to compete with WeChat by offering the fun series of Wandoujia stickers in China. Perhaps it is hard to beat the giant that WeChat has grown to become, but the Japanese chat app’s popularity is hinted everywhere in Taiwan: on billboards, in subways, at night markets. Interestingly, Taiwanese fans have gone the extra mile to demonstrate their addiction to the cute stickers by creating funny mini-soap operas out of them. If you’re a huge fan of these animated characters who can read Chinese, check them out!
91 Million social media users in India by end of 2013
It’s estimated by IAMAI, the Internet & Mobile Association of India that the number of social media users in the country will touch the 91M hallmark by the end of this year, reflecting a growth rate of 17% from June. Facebook which enables users to stay in touch with friends, publish content, as well as search for contacts would remain as the most popular platform with a penetration rate of 96%. The promising outlook for social media can be attributed to the influx of affordable smartphones as well as mobile data plans in India. Interestingly, “non-working women” is predicted to be the next segment to be swept along by the social media stomp.
Berocca to make cool easy in Singapore
Berocca is looking to make it easier to be cool for teenagers in Singapore, by creating a desktop widget that compiles interesting content from around the web. Users can then be the first to share this on their own social presences, hopefully upping their own status.
The growth of mobile use for UK internet and shopping
The UK is becoming increasingly mobile as a market, after a study last week predicted that 57% of the country’s internet users will get online via a mobile in 2013, compared with 40% in 2012 and 20% in 2011.
Once online, m-commerce is key for segments of the UK mobile community. 10% of UK consumers use a smartphone as their main shopping method, while 22% make purchases on their phone. This makes Britain the European market leader, with 15% of Germans making mobile purchases, followed by 8% in the Netherlands and 4% in France.
Social referrals growing across the board
Shareaholic released its social media traffic report last week, with positive news for many social networks. Pinterest remains a surprisingly important source of traffic, second only to Facebook. The top three networks, Facebook, Pinterest and Twitter, increased their referrals by 55.81%, 66.52% and 54.12% respectively and now together account for 15.22% of all traffic to Shareaholic’s publishers. YouTube and LinkedIn also increased their share (by 52.86% and 34.51%), while Google+ remains a relatively unimportant source with a cumulative 0.04% figure.
47% of US advertisers to up social spend
A spring survey of US advertisers found that there are set to be increases in a large number of social budgets.
Facebook ads performing well
Facebook ads are up on all key performance indicators, according to global analysis of 85bn ad impressions. From Q2 to Q3 2013, click volume increased by 14.4%, conversion rate went up 2.36 times, revenue up 2.16 times and return on investment up 3.04 times.
Facebook allows retargeting through newsfeed ads
Facebook has released a new method of ad targeting, which allows advertisers to directly retarget people who have visited their site or app through native ad formats in the newsfeed. This means that retargeting can now take place not just on desktop but also mobile, where ads appear only in the newsfeed and not via the page sidebar – it’s the first time that such a system has been in place for mobile devices.
FBX adds Google, offers very cheap impressions
Facebook has added Google’s DoubleClick Bid Manager to its ad exchange, FBX, which allows real time bidding and traditional display ad retargeting. This could well be big news, considering the huge number of advertisers using the system.
In other news, it has become apparent that ads can bought very cheaply through FBX. In fact, 50% of impressions cost less than or equal to US $0.50, as shown in the below graph.
Twitter ups US revenue, but slows on growth and may close #Music
Twitter has announced an increase in its US revenue, leaving it likely to hit $500mn for the year. The first nine months have seen revenue of $422.2mn, up 106% year on year – suggesting strong figures ahead of the platform’s mooted IPO. However, it’s not all good news for the platform, as its growth has slowed to 6.13% in Q3 2013, down from 10.6% for the same period in 2012, as shown in the below graph. It’s also planning to close its mobile #Music app after just six months, with its market share dropping month on month.
Twitter introduces scheduled tweets
Twitter is looking to emulate Facebook by introducing the ability to schedule updates. Previously, Twitter users could schedule tweets by using a client such as Hootsuite or Buddy Media, but the ability is now on offer to users of Twitter’s Ad products directly through the native platform, and applies to both promoted and organic tweets. For more details, see our blog post on the subject.
Receive Twitter DMs from any user
Another Twitter update, this time to its direct messages. Previously, you could only receive DMs from users you follow, but this has all changed with the ability to receive them from any user. The system could well be useful for brands, who can now receive such messages without having to follow each individual consumer.
Twitter’s new Android app and sketching
Twitter has also released a new app this week, its first for Android tablets. The most interesting development allows users to ‘sketch’ a tweet using their device, then upload it to the network. Announced, naturally, in a tweet, a particularly pleasant response came from Samsung.
@twittermobile It sure is. Here’s an #IllustratedTweet! pic.twitter.com/5hMur80Dgo
— Samsung Mobile US (@SamsungMobileUS) October 10, 2013
It’s not yet clear whether this is to be rolled out across Twitter for other devices, but if so, it would be considered a major change in the platform’s functionality.
The social features of Microsoft’s XBOX One
One of the major releases planned for the next generation of consoles, Microsoft’sXBOX One is set to have a decent number of social features, including community achievements, a Twitter-esque ‘feed’ and the ability to follow professional gamers. More details are included in this video:
Vine-based TV ads by Mountain Dew
Drinks brand Mountain Dew is launching a set of Vine-based TV ads. These will show on NBC Sports and ESPN during Nascar, and can hardly be less interesting than watching cars go round in circles for hours on end.
Tide using Vine for Halloween
Detergent brand Tide has been using Vine this week, too. It is planning seven separate short videos for Halloween, each around a different spooky theme.
Brace yourself. Our first Halloween Vine is pretty terrifying. You might just get #ScaredStainless. #Carrie https://t.co/nXdTfPa30l
— Tide (@tide) October 18, 2013
Jose Cuervo’s #PartyAnimals ‘Howl’ app
Jose Cuervo has launched a ‘Howl’ app under its #PartyAnimals theme, which uses SMS technology to allow users to create a ‘pack’ of friends. When on a night out, users can then ‘howl’ to their entire ‘pack’, or ‘text’ all their ‘mates’. It sounds good to say ‘howl’ and ‘pack’ though, so go Jose Cuervo.
We Are Social create #MoetMoment
We Are Social has created a global social campaign for Moët & Chandon, under the hashtag #MoetMoment. Users upload images or memories of moments that they deem worthy of a bottle of the champagne to Instagram, Twitter or Tumblr using the hashtag, with the best each week receiving a golden Magnum of Moët Impérial.
ASOS send discount codes on Snapchat
Online fashion retailer ASOS used Snapchat to send customers 10 different discount codes, each of which disappeared after 10 seconds, requiring users to either screengrab or write them down quickly. They also tweeted the following to push people to the promotion:
Er, hello @Snapchat! Yeah, we’re totally on there… and we have some secrets to spill. Get following ‘ASOSFashion’
— ASOS (@ASOS) July 3, 2013
C&A Brazil promote partnership with Instagram campaign
C&A Brazil is launching an Instagram campaign to celebrate its partnership with Roberto Cavalli. Based on the idea of ‘Cavalli rules’, fans are asked to post a photo to the C&A account with the hashtag #loucasporcavalli (#prayforcavalli) explaining how they interpret said rules. The best will be selected to win an invitation for the Cavalli collection’s pre-sale event, a book about Cavalli and a C&A gift card.
Carphone Warehouse’s #OnceInABlueMoon
UK mobile phone retailer Carphone Warehouse is promoting the launch of the new HTC One Vivid Blue with a Twitter campaign called #OnceInABlueMoon. Users are asked to tweet moments in their own lives that fit the hashtag, for the opportunity to win one of the new phones.
Unicef’s #emptyplate campaign for World Food Day
Global charity Unicef created a campaign for World Food Day that aimed to highlight hunger by playing on the tendency for people to post images of their food online. It asked Instagram and Twitter users to instead post an image of an empty plate, hoping that this will raise awareness of those going hungry across the world.
British Gas and the art of the social fail
UK energy company British Gas hiked their prices by 9% last week. Now, this is something that Twitter might just have had something to say about, but the company meant and made it a whole lot worse by offering them a hashtag to use. Offering people the opportunity to #AskBG, they received a number of hugely negative comments, as discussed in our blog post from last week. As if this wasn’t bad enough, they then chose to promote Facebook updates just as the conversation was dying down, highlighting themselves to a whole new audience and bringing on fresh criticism. Like many of their customers may be driven to this winter, all they ended up doing was feeding a dying fire.