Resource Manager

The role

Who We Are

We are a global socially-led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture. We have over 200 people in our London office.

We’re proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. Our most recent work has seen us help Amazon Music, Activision and Adidas deliver some of their biggest and most innovative campaigns to date.

As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views.

The Opportunity

Are you an experienced, proactive resourcing professional looking for a fast-paced environment where you can apply strategic thinking to resource planning and management?

We are looking for a Resource Manager to join our existing Creative Services department. You will be responsible for ensuring all resourced individuals are booked and their time is managed and utilised efficiently. This role requires you to find creative solutions to everyday challenges, optimise budgets for your group, and strategically support Client Groups while considering how resourcing impacts staff welfare. You will be expected to work closely with department heads to ensure work/output quality is optimised.

Requirements

What You’ll Have Delivered Elsewhere

• Liaised daily with Project Managers, Client Services, and multiple other stakeholders to understand all booking requirements across internal and external (freelance) resources.
• Managed assigned departments daily, focusing on workloads, progress, bottlenecks, internal approvals, and meeting deadlines.
• Managed deadlines for multiple projects and prioritised work for the agency.
• Made recommendations on the best-suited resource for incoming work and liaised with relevant Department Heads for approvals.
• Ensured all resources are aware of their daily work and the immediate time frame.
• Attended and chaired weekly WIP meetings to gather a detailed view of the workload: interpret briefs, discuss casting, agree timelines, and prioritise work, pushing back where necessary.
• Managed and optimised financial efficiencies for department(s), working closely with the finance department and relevant Department Heads.
• Engaged and managed freelance relationships, negotiated/secured contracts, and approved bills/invoices, ensuring adherence to agency processes, including freelancer processes via platforms like Worksome.
• Worked strategically with other senior employees on longer-term initiatives, including improved ways of working, processes, and the development of new tools.

What Else are we looking for?

• Understands how resourcing impacts agency output, from quality to finance.
• Experienced working across multiple, fast-paced teams, including creative, and handles pressure well.
• Resource management tool experience is a plus.

Benefits

Our Culture and the Nice Stuff

Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK  can be found here which details our focus areas across People, Work and Culture in 2025.

Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected]

So let’s get to the good stuff,  we offer all those things you would naturally expect; 25 days holiday, pension scheme & life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world! 

But what’s life around here really like day-to-day? Well, we ask our people regularly what they think about us/their role and here are some of the most common things they say:

• I value my manager we have a good relationship
• We love to ‘get social’ with the people I work with
• Trusted to get on with the job, without ‘micro-management’!

If this all sounds like the place you have been waiting to find then apply now! What are you waiting for?