IT Intern

The role

We are looking for an IT Intern to join We Are Social in Dubai.

Who We Are

Born in 2010, we have built an integrated solution across media, creative & technology – catered to the real-time marketing needs of brands looking to win in today’s mobile-first, always-on world. Over the years, our awards and case-studies have earned us a regional reputation for driving personalized marketing at scale, reaching the right people at the right time.

Awarded as one of the most effective independent agencies in MENA by the Effies Index, we have also been recognized amongst the country’s top performing businesses and included within the prestigious Dubai SME100 ranking.

We operate 4 days in the office with the ability to work from home on Fridays.

The Opportunity

Are you curious about how IT functions within a fast-paced, global creative agency? This 3-month internship is your chance to gain hands-on experience across IT support, systems, and basic cybersecurity.

You’ll work closely with experienced IT professionals while also collaborating with global IT teams, supporting users across different regions and gaining exposure to international tools, processes, and best practices. This is an ideal opportunity for someone looking to build a strong foundation in IT within a dynamic, real-world environment.

What You’ll Do

• Assist with day-to-day IT support across hardware, software, and user access issues.
• Provide first-level helpdesk support through a ticketing system, resolving or escalating issues as needed.
• Set up and maintain Mac laptops, desktops, printers, and other IT equipment.
• Support basic troubleshooting across networks, systems, and applications.
• Assist with user onboarding and offboarding, including access management.
• Maintain IT documentation and asset inventories.
• Support cybersecurity best practices, including patching and access control checks.
• Collaborate with the IT team on small projects and continuous improvements.

What You’ll Gain

• Hands-On Experience: Real-world exposure to IT support, systems, and cybersecurity fundamentals.
• Global Exposure: Work with international IT teams and support users across multiple regions.
• Mentorship: Learn directly from experienced IT professionals in a collaborative environment.
• Career Foundation: Build the skills and confidence needed to kickstart your IT career.
• Future Opportunities: Internship certificate with potential consideration for full-time roles.

Requirements

What We’re Looking For

• Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or a related field.
• Basic understanding of operating systems, particularly macOS.
• Familiarity with common workplace tools and applications.
• Strong problem-solving skills with a willingness to learn and take initiative.
• Good communication skills and ability to support users effectively.
• Ability to work both independently and collaboratively within a team.
• Curious, proactive, and eager to grow in a fast-paced environment.

Benefits

Our Culture 

We pay a lot of attention to building our culture and we’re looking for people that will add value to We Are Social. We’re interested in your passion projects, in what makes you tick, and what helps you get out of bed in the morning. We’re looking for where you fit within our value framework: The Code: of working better together, focus, and going beyond the expected. You can explore more about what we bring to the table here. 

At We Are Social, we’ll give you the opportunity to work within a fast-paced, evolving team. You’ll work across departments and work with new and existing clients. You’ll be empowered to take on the responsibility to grow your role and build an enviable portfolio of experience. If you like working holistically in a creative-led agency working closely with the creative, technology and media teams to create incredible, thumb-stopping work – then we might just be the place for you.

Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected].