Design for networks
Following on from his Tenets of Digital Strategy, Mike Arauz proposes a framework for designing for collective action:
There’s more detail in Mike’s two posts on the subject, Designing For Networks:
In a digital world, the effectiveness of your marketing efforts is dependent on your ability to engage and empower a network of individuals connected by a shared interest.
It is time for marketers to stop thinking of consumers simply as groups of individuals, and to start thinking of the people they hope to connect with as a powerful network tied together by shared goals and aspirations.
and Community Centered Collective Action Design Framework:
Brands need a method for aligning what’s important to the brand with what’s important to the community of potential participants.