Associate Account Director

The role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

We are looking for an Associate Account Director who can lead client groups and teams to successfully plan and deliver services in one or more of our core service areas. We look to you to proactively lead and manage both your internal teams and your clients, delivering the best solutions that We Are Social can offer. You will have the responsibility, together with the wider Management Team, for developing and driving forward existing business, building, and developing your client relationships, demonstrating real ‘thought’ leadership and helping to bring in new business into the agency.

We also expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team, but also the wider team at We Are Social. We also look to you to continually keep your clients updated and engaged with relevant industry practices.

Some of the key duties will include:

• Deliver account management leadership and ownership over assigned key client accounts, and new and organic business opportunities by building enduring senior-level relationships between clients and the agency through trust, credibility, and expertise. 
• Shape and drive vision, direction, and activities for the accounts through a rigorous understanding of the key dynamics, strategies, and drivers of the clients’ businesses.
• Lead operations and implementations of social-first but not social-only integrated marketing communications campaigns at a global and regional level. 
• In charge of setting the communications directions given to various agency departments ensuring that the Client brief is clear and actionable, able to give direction for multiple projects and accounts. 
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production and media implementations. 
• Manage the financial health and commercials of assigned key client accounts as well as detail-oriented adherence to all related project financial administrative requirements – job charges, campaign budgets and cost controls. 
• Inspire, coach, and nurture the growth and progression of the assigned account management team. 
• Building strong internal relationships across each department to ensure a good working environment between all departments.
• Champion the Agency’s vision and mission 

Requirements

What are we looking for?

• A minimum of 8 years’ relevant experience in a similar industry
• Proven experience in delivering digital and/or social-led campaigns, with strong knowledge of digital, social, content, media, analytics and reporting, offline application, and production
• A deep understanding and appreciation of data analytics, with the ability to develop data-led proposals and solutions
• Experience working with regional and/or global clients (or both)
• A proven track record of driving and building organic client growth
• Ability to work independently on a project, as well as collaboratively within a team
• Exceptional organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines
• Capable of effectively communicating results to management in a fast-paced environment

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