Account Director

The role

Who We Are

We are a global socially-led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.

We’re proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. 

We Are Social, Middle East was born in 2010. We have built an integrated solution across media, creative & technology, catered to the real-time marketing needs of brands looking to win in today’s mobile-first, always-on world. Awarded as one of the most effective independent agencies in MENA by the Effies Index, we have also been recognised amongst the country’s top performing businesses and included within the prestigious Dubai SME100 ranking.

As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views. We also produce industry renowned thought leadership such as our Global Digital Report and Think Forward.

The Opportunity

We are looking for an Account Director to join the team here at We Are Social, pushing the boundaries of social media advertising. As an Account Director, you’ll work across every department to shape the social direction of our clients, push past tired marketing conventions, and champion bold, platform-native ideas. You’ll live and breathe the brands you lead—driving social innovation and making sure the work gets the recognition it deserves both inside the agency and out.

You’ll steer communication strategy, content development and community management, while actively owning and growing client relationships. This role sits at the heart of a fast-moving Client Services team, leading day-to-day delivery, guiding inter-agency projects, keeping a close eye on how your clients show up across online and offline media, developing your team, and taking the reins on any new business opportunities that come your way.

Requirements

What You’ll Have Delivered Elsewhere

• Provided strategic leadership that aligned with agency values, acting as a visible role model for AM/SAM/AE teams.
• Delivered social-first expertise by translating platform knowledge and trends into standout creative solutions and guiding others to do the same.
• Shared knowledge actively across local and global teams, contributing to capability development and raising the bar of social specialism.
• Maintained accurate financial forecasting, scope ownership, and P&L accountability across accounts and projects.
• Navigated operations smoothly, working with Traffic/Ops to secure resources in advance and ensure workflow runs without friction.
• Identified, shaped, and converted business development opportunities while protecting existing relationships and account health.
• Built and maintained strong client and senior stakeholder relationships, influencing strategic direction and safeguarding delivery quality and revenue potential.

What Else Are We Looking For?

• Led and motivated cross-functional client and internal teams to consistently deliver high-quality creative work and efficient ways of working.
• Set clear expectations, communicated with confidence, and ensured teams delivered against them without constant oversight.
• Managed and developed direct reports through structured processes, regular check-ins, clear goals, and career pathways.
• Built strong team culture, driving collaboration, mutual respect, shared pride, and a healthy, connected working environment.
• Demonstrated strong time-management in hybrid environments, balancing workloads, deadlines, and team coordination across locations.
• Professional fluency in Arabic (written and spoken) is required due working with Arabic speaking client(s)

Benefits

Our Culture 

We pay a lot of attention to building our culture and we’re looking for people that will add value to We Are Social. We’re interested in your passion projects, in what makes you tick, and what helps you get out of bed in the morning. We’re looking for where you fit within our value framework: The Code: of working better together, focus, and going beyond the expected. You can explore more about what we bring to the table here. 

At We Are Social, we’ll give you the opportunity to work within a fast-paced, evolving team. You’ll work across departments and work with new and existing clients. You’ll be empowered to take on the responsibility to grow your role and build an enviable portfolio of experience. If you like working holistically in a creative-led agency working closely with the creative, technology and media teams to create incredible, thumb-stopping work – then we might just be the place for you.

Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected]