Account Director

The role

Who We Are

We Are Social Amsterdam is part of a global network of socially-led creative agencies with over 15 offices worldwide. Since its establishment in 2021, the Amsterdam office has been a hub for innovative, impactful creative campaigns driven by cultural and social insights. At We Are Social, we foster a culture of creativity, collaboration, and adaptability. Our team thrives on pushing boundaries, exploring bold ideas, and delivering work that makes a meaningful impact for leading global brands.

The Opportunity

Are you ready to be the first point of contact between global brands and a top creative agency? Do you thrive on managing complex processes and keeping projects on track?

As part of the Client Service team, you will be responsible for managing high-profile client relationships, driving innovative strategies, and leading multidisciplinary teams to deliver award-winning socially-led marketing solutions. You’ll report into the Group Account Director and play a key role in driving both client success and agency growth.

Requirements

What You’ll Have Delivered Elsewhere

• Acted as the primary client contact, fostering strong relationships and understanding their strategic objectives.
• Proactively identified opportunities for business growth and maintained client satisfaction.
• Mentored and guided junior and senior account managers and executives.
• Led and directed cross-functional teams (including creative, strategy, and production).
• Provided day-to-day operational oversight for large project timelines and managed key resources.
• Taken financial ownership of accounts, ensuring accurate forecasting and profitability.
• Shaped the strategic direction for clients, introducing socially-led creative strategies that resonate.
• Ensured all projects were delivered on time, within budget, and flawlessly aligned with the client’s strategic objectives.

What Else Are We Looking For?

• 6+ years’ experience in client services, ideally in a creative or socially-led agency
• Recent experience working with large clients and managing multidisciplinary teams of 12+ people
• Deep understanding of social platforms, trends, and how they drive brand and business outcomes
• Strong leadership and mentoring skills
• Confident communicator who can simplify complex ideas
• Solid financial and commercial experience (budgeting, forecasting, profitability)
• Willingness to travel (mainly EU & US)
• Fluent English (C1/C2) — proficiency in French or German is a big plus.

Benefits

Life at We Are Social Amsterdam

We Are Social Amsterdam is an equal opportunity employer. We celebrate diversity and inclusion, ensuring that everyone feels valued and empowered to contribute to our shared success. We offer:

• Career Path Design: Regular reviews and mentorship to support professional growth.
• WAS Passport: Opportunity to work for two weeks per year in any of our global network offices.
• Training Programs: Access to internal and external professional development initiatives.
• Diversity and Wellbeing: Participate in mental health, CSR, and diversity & inclusion activities.
• Flexible Working: Up to three remote working days per week.

If this all sounds like the place you have been waiting to find then apply now! What are you waiting for?