Blog - Page 87 of 106 - We Are Social Singapore

Social Service: Who Cares?

Following our recent post on social customer service, we received this interesting infographic from the team over at SoftwareAdvice.com. The data in the findings speak for themselves, but the interesting thing to note is that so many brands seem to do nothing at all about responding to customer service enquiries via social media. The issue is […]

Five Friday Facts #61

WeChat surpasses 300 million users in January 2013 Tencent’s WeChat has recently announced an astonishing milestone, that it has officially surpassed 300 million registered users. TechInAsia reports further that the CEO of Tencent, Pony Ma, has confirmed the staggering user base of the chat app. This number is particularly impressive given the fact that WeChat […]

Breakfast Bites 16 Jan 2013

Facebook Graph Search Facebook has launched a ‘social search’ function that allows its users to make more specific searches for the content and information that has been shared within their ‘social graph. The service does not index the social web in the way that Google does, but instead references the things that have been shared […]

We Are Social Asia Tuesday TuneUp #61

China’s WeChat app gets flak for censoring messages globally Tencent WeChat’s international foray may have just hit a stumbling block in what previously seemed to be a virtually unhindered path of expansion. Some users reported being unable to send messages containing sensitive terms even when doing so outside of China. A screenshot below shows an error […]

Top Facebook Pages in Asia, Dec 2012

SocialBakers has published its latest edition of Top Facebook Pages around the world for the month of December. Last month, new features such as top content in the country and change in engagement rate were added to the infographics. This month there is yet another significant change – global pages are now included in the report with a count […]

Social Service: Where’s The Love?

We spotted the interesting infographics below – from software firm Synthetix and Salesforce’s Desk team – over at Econsultancy. The data themselves don’t offer any surprises, but given that it seems obvious people would like more online service options, the infographics’ findings beg the question: why aren’t companies investing more time, effort and resources into developing powerful […]

Five Friday Facts #60

40.8% of Japanese smartphone users on free voice call, chat apps in 2012 A recent survey by MMD Laboratory, a Japanese research house that specialises in mobile marketing, indicated that there were changes in how smartphone users in Japan used their mobile devices in 2012. In particular, there has been a noticeable uptake in the use […]

We Are Social Asia Tuesday TuneUp #60

Just how many Twitter users are there in China? According to a recent study, there are only 18,164 active Twitter users in China. This is in sharp contrast to data released by GlobalWebIndex indicating 35.5 million monthly active users. The huge disparity prompted yet another study of the numbers. The latest study revealed a tiny […]

Five Friday Facts #59

Japan & Korea set highest number of tweets on New Year’s Eve Twitter is big in Japan and Korea, and this was evident when users logged 33,388 tweets per second at the stroke of midnight in Tokyo and Seoul, setting a new record and registering twice the volume generated at midnight in New York and […]

Breakfast Bites 04 Jan 2013

Facebook Voice Facebook has just released a new update to its messenger apps for the iOS and Android platforms that allows users to record voice messages that can then be shared with friends. It also appears that Facebook is testing a VOIP offering that may subsequently become part of these apps. Read more about these […]

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