Associate Account Director

United States Client Services

The role

We Are Social is seeking an Associate Account Director to join our growing Sports team! We create people-centric, brand experiences that drive results. We always think ‘bigger’. We aim for the buzz. We aim for the chatter. We filter every thought through a subculture lens. We make authentic connections. We spark real conversation. on, and offline. Our campaigns are groundbreaking and culture shifting. We’re people focused and very passionate about the work we do. If this sounds interesting, we look forward to connecting soon.

 

What you’ll do:

  • Track work and relay client feedback
  • Advocate for our work to sell into clients 
  • Problem solve day-to-day account issues as needed
  • Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help. Become fluent in business objectives and organizational goals
  •  Oversee client budgeting and measurement metrics that demonstrate clear return to the client
  • Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client
  •  Manage clients and maintain friendly and productive lines of communication at all times
  • Acquire proper internal and client approvals to ensure smooth and timely project execution
  • Communicate and follow up with clients and internal departments regarding all projects to address any concerns
  • Serve as the primary point person in client communication on new, pending, and completed projects
  • Maintain working knowledge all aspects of production with vendors on behalf of the client
  • Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
  • Proactively oversee negotiations with new and existing suppliers to drive down costs and deliver process efficiencies for the client
  • Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying solutions

 

What your experience looks like:

  • 5+ years of direct client interfacing experience
  • Proven account management skills
  • Content production experience
  • Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
  • Experience working with suppliers and vendors to negotiate job costs and schedules.
  • Excellent communication and presentation skills with the ability to interface with senior level professionals.
  • Highly proficient with MS Office software and working knowledge of various presentation software’s, E.G. Keynote, InDesign, Powerpoint, Google Slides
  • Deep understanding of the social landscape and social platforms, features and best practices 
  • Knowledge of global (Premier League)  and North American soccer (Major League Soccer and NWSL)

Who you are 

A positive, motivating force with an ability to flex between leading a team and getting your hands dirty in the weeds of any given project. You’re proactive, thoughtful and considerate of others. The ultimate team player with exceptional organizational skills and an eye for detail. 

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social’s Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf

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