Manager, Content & Publishing

United States Client Services

The role

Manager, Content & Publishing

We Are Social is seeking an experienced and detail-oriented Manager of Content & Publishing to join our dynamic team. In this role, you will be responsible for managing the end-to-end content workflow for one of our high-profile global clients. This includes content planning, scheduling, publishing, quality assurance, and collaboration with cross-functional teams.

Key Responsibilities:

  • Manage the content calendar and ensure timely publication across multiple social media platforms
  • Collaborate with creative teams to gather content assets, provide feedback, and ensure adherence to brand guidelines
  • Perform quality checks on content, including copy, visuals, hashtags, and metadata
  • Initiate and facilitate collaborations with creators and influencers
  • Utilize content management tools and platforms to schedule, publish, and track performance
  • Maintain content cadence and adjust schedules as needed based on client feedback and campaigns
  • Collaborate with Account + Project Management teams to gather client insights, provide updates, and ensure alignment
  • Oversee the bulk content upload process, troubleshoot issues, and ensure accuracy
  • Manage the outreach process for content requiring clearances or approvals
  • Provide support to Community Management teams as needed
  • Contribute to content strategy and ideation, including drafting creative notes and analyzing performance insights
  • Foster effective communication and coordination with internal and external stakeholders

Qualifications:

  • Bachelor’s degree in a relevant field or equivalent experience
  • Proven experience in content management, social media marketing, or a related field
  • At least two years of experience with Sprinklr
  • Strong understanding of social media platforms and content best practices
  • Excellent written and verbal communication skills
  • Attention to detail and ability to multitask in a fast-paced environment
  • Proficiency in content management tools and platforms (e.g. Asana, Notion)
  • Familiarity with creative tools (e.g., Adobe Creative Suite) is a plus
  • Strong organizational and time management skills
  • Ability to work collaboratively with cross-functional teams

This role offers an opportunity to work with a leading global agency and a highly visible client. If you thrive in a dynamic environment and have a passion for content management, we’d love to hear from you.

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social’s Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf

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